Mack has made an announcement that the Mack Premium Service Agreement is a comprehensive maintenance program for Mack owners. This would therefore capably make the cost of ownership improved and it would increase uptime as well for the Anthem, Pinnacle and other models. The Premium Service Agreement option could potentially add to brand new truck purchases. This, of course, being prior to a first service interval. Furthermore, the agreement of service is replacing Mack and their own existing maintenance plans. This also helps streamline the maintenance management with a single program. While taking the routine maintenance, therefore preventing maintenance from the truck owner. This in turn to the Mack dealer network.
Customers of Mack are also looking to add optional services in order to continue customizing their plan to fit their operational needs and duty cycles.
If you’re a customer for Mack, it’s possible to curtail the plans towards a length of their ownership cycle while lasting out to the operating duty conditions of the truck, during optimal maintenance intervals, solely reliant on duty cycle. With flexible pay, customers are able to come forward on a recurring monthly basis or perhaps towards the front of the truck purchase. The Premium Service Agreement allows for a whole spread of services to allow for vehicle maintenance and peak performance. These options include alternator coverage, all scheduled transmission and scheduled axle maintenance. As well as regular 74-point inspections as well as oil analysis. The all aftertreatment maintenance and Diesel Particulate Filter is also been including so far, when it comes to cleaning.
Flexible payment allows for total communication between the truck manufacturer and the Mack customers. This all is to best allow the truck company to give the customer some trust. Much unlike any they’ve ever had beforehand. That’s a cool idea of them to do.